Technical support

We are happy to offer several levels of technical support. If you have a process engineering problem related to modelling, thermodynamics or physical properties please consult our Services section to see where we can help you.

If you licence our Multiflash or FloWax software some items on our website may be useful. We list the latest information on the software, including known bugs with fixes or workarounds, under Updates. You can also download the drivers for our software protection device as required for alternative Windows operating systems.

Finally, if the manuals and on-line Help don't help and you need advice, for instance on how to use the programs or background information on any of our models, please email, phone or call us. The full contact details are:
Infochem Computer Services
13 Swan Court
9 Tanner Street
London SE1 3LE, UK
Tel: +44 (0)20 7357 0800
Fax: +44 (0)20 7407 3927
Email: support@infochemuk.com
or use our Contact form